Scout Labs provides cutting-edge technology and a collaborative platform for listening to customers and engaging with them across the Internet. The web-based application is incredibly fast and powerful. But it's also incredibly easy to use and easy get started, which is why Scout Labs is the social media monitoring, measurement and management platform of choice for hundreds of customers. Their customers use Scout Labs to: a) Know when to tune in and what's most important to pay attention to; b) Hear what customers love and hate, want and wish, think and feel, all in real-time; c) Reach out to influential customers to build relationships; d) Engage in proactive customer service; and e) Let the voice of the customer inspire new product and marketing ideas. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This has been added to Social Informatics Subject Tracer™ Information Blog. This has been added to Business Intelligence Resources Subject Tracer™ Information Blog.
posted by Marcus Zillman |
4:17 AM
