Knowledge harvesting is an approach that allows the tacit knowledge or know-how of experts and top performers in an organisation to be captured and documented. This know-how can then be made available to others in various ways such as through training programmes, manuals, best practices and knowledge management databases. Knowledge in organisations exists in two forms: explicit knowledge, which is easily captured and shared; and tacit knowledge, which is more experiential and intuitive, and so is less easy to articulate. Knowledge harvesting is about trying to make some of the tacit knowledge more explicit. Its aim is to help organisations make better and wider use of their existing knowledge by extracting it from the heads of a few key people and making it available to a much wider range of people.
posted by Marcus Zillman |
8:26 AM
