A new report entitled "Spam: Hurting e-mail and degrading the Internet environment," by the Pew Internet & American Life Project, includes scores of stories gathered in a Web-survey by the Washington-based Telecommunications Research & Action Center about how spam has affected people's experience with e-mail and changed their views about the value of e-mail.
The huge increase in email spam in recent years is beginning to take its toll on the online world. Some email users say they are using electronic mail less now because of spam. More people are reporting they trust the online environment less. Increasing numbers are saying that they fear they cannot retrieve the emails they need because of the flood of spam. They also worry that their important emails to others are not being read or received because the recipients’ filters might screen them out or the emails might get lost in the rising tide of junk filling people’s inboxes.
In short, our new data from a national survey suggest that spam is beginning to undermine the integrity of email and to degrade the online experience.
Summary of findings available by clicking here.
posted by Marcus Zillman |
8:00 AM
