<$BlogRSDUrl$> Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
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Monday, March 15, 2004  

Categorization Software Organizes eMail and Documents
http://www.fcw.com/fcw/articles/2004/0301/web-xerox-03-02-04.asp
http://www.xerox.com/innovation/categorize.shtml

Scientists at Xerox Research Centre Europe have developed an automated categorization software tool that performs "deep linguistic analysis" to "read" a document, decide how it should be categorized by subject, and then route it to the correct person's e-mail address (based on a pre-set user profile) or online document management software system. "This can be used, for example, to route incoming mail to the person responsible for a given topic and eliminate mail in your inbox you aren't interested in," says Xerox research scientist Eric Gaussier. Current categorization tools treat each subject category as a discrete grouping, unconnected to any other, but the Xerox system uses a hierarchical model that is able to understand the interdependency between two subjects, such as biochemistry and biophysics. A pilot test of the software drew rave reviews from participants: "We've found it to be extremely accurate in identifying documents containing the very specific information we need to conduct our research on human genes," says Anne-Lise Veuthey, a senior researcher at the Swiss Institute of Bioinformatics. The system can handle documents in up to 20 languages and is easily customized for specific user requirements. "It's exciting news, if true," says J. Timothy Sprehe, who heads up an information management consultancy in Washington, DC. "There's enormous interest in auto-categorizing e-mail," especially among federal records managers.

posted by Marcus Zillman | 4:15 AM
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