The distress of Internet users at spam has increased in recent months and growing numbers of Internet users are becoming disillusioned with email, despite the first national anti-spam legislation which went into effect on January 1.
A new survey by the Pew Internet & American Life Project between February 3 and March 1, 2004 shows the following:
29% of email users say they have reduced their overall use of email because of spam. That figure is an increase from last June, when we found that 25% of emailers were reporting a reduction in their email use; 63% of email users said that the influx of spam made them less trusting of email in general. That figure is higher than the 52% of email users who reported declining trust in email in June; 77% of emailers said the flood of spam made the act of being online unpleasant and annoying. That is an increase from the 70% of those who said in June that spam was making online experiences unpleasant and annoying; 42% of email users said they were aware that Congress and the Administration had approved anti-spam legislation and that it had gone into effect at the beginning of the year. In all, 86% of email users reported some level of distress with spam.
posted by Marcus Zillman |
4:05 AM
