Yale University research archivist Judith Schiff says in an interview with AHA president-elect Jonathan Spence that "one of the most rewarding experiences for an archivist is to have an e-mail dialogue with a distant researcher, providing instruction so the researcher can independently find all of the relevant sources entered in an online database." In addition, Manuscripts and Archives staff members Diane Kaplan and William Massa, with the assistance of others, have developed an online tutorial for researchers that has become a model in the field:
