<$BlogRSDUrl$> Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
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Thursday, March 20, 2014  

Zendesk - Cloud Based Customer Service Software

Zendesk delivers the leading cloud-based customer service software. Loved by customers for its simplicity and elegance, Zendesk is the easiest and fastest way to provide great customer service. Their solution is easy to try, buy, implement, and use. Both you and your customers will start seeing positive results immediately. Slow First Response Time is the #1 leading indicator for poor customer satisfaction. With Zendesk, the product won’t slow you down. Their easy-to-use, lightning fast interface will keep your agents super productive and focused on helping customers. Through their robust reporting and analytics, you will also have access to the key metrics that will help you make workflow improvements and increase efficiencies across the board. Their agile development team innovates at a rapid pace, continuously improving the product and quickly responding to customer needs. They have a strong vision of the future and an aggressive roadmap to get them there. Our proven track record of scalability and 99.9% uptime means you’ll never outgrow Zendesk. Companies like Groupon have expanded from a small team to one of the largest in the world, using Zendesk the whole way. Check out their uptime page to see first-hand our dedication to keeping you up and running at all times. This has been added to the tools section of Research Resources Subject Tracer™. This will be added to Entrepreneurial Resources Subject Tracer™

posted by Marcus Zillman | 5:00 AM
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