<$BlogRSDUrl$> Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
Marcus P. Zillman, M.S., A.M.H.A. Author/Speaker/Consultant
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Friday, September 19, 2014  

ClickInsights - Send One-Click Email Surveys For Instant Feedback

Increase your survey response rates by emailing your customers one question and list of "click-able" responses. It takes seconds to respond and you get more insightful data. It's perfect for product/service feedback and lean customer development. Features include: a) Start By Creating Your Survey - Create a new survey and come up with a list of possible responses with ClickInsights. The best surveys have one powerful question, such as the golden NPS or FFT question. They will convert each response into a click-able and track-able HTML link. When your customer clicks on their response, it’s recorded and they are taken to a customizable thank you page. Include an open feedback textbox on your thank you page for even more insights or a simple call to action; b) Embed Your HTML Code - Copy the HTML code for your list of responses and paste into the email you've setup with your current behavior-driven or email marketing service. This way, you can send the right survey - to the right people - at the right time, using the email service you already have in place; c) See Your Results and New Insights - Get instant email notifications when someone responds or you can view your survey results anytime, to see which responses are the most popular and the least popular, so you know what action you need to take next. You can also see the names and emails of individual responses and their comments, so you know who to follow-up with. This has been added to the tools section of Research Resources Subject Tracer™ Information Blog. This will be added to Entrepreneurial Resources Subject Tracer™.

posted by Marcus Zillman | 3:47 AM
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